Troubleshoot Faster with Differential Diagnosis (DDx)

Tedious guesswork is frustrating. Solving problems fast with the right tools feels powerful, productive, and satisfying. DDx brings clarity and speed to your investigations, so you can stop escalating, stop guessing, and start solving.

Troubleshooting in Modern Environments isn’t Straightforward

You’re dealing with massive volumes of telemetry data, constantly evolving services, and complex interdependencies that make it hard to know where to start. Manually digging through metrics, traces, and logs is slow and inconsistent. And unless you’ve got years of experience with the system, you’re often stuck waiting on someone who “just knows” how everything fits together.

How It Works

DDx Brings Clarity, Speed, and Confidence to Every Investigation

Differential Diagnosis (DDx) provides a guided, queryless path from symptom to cause—no matter where you start. Whether you’re looking at high-level metric anomalies or tracing a request across services, DDx shows you what’s changing, what’s not, and what to investigate next. Troubleshoot like someone who’s been on the team for years—even if it’s your first week.

Key Benefits

• Find What Changed - Fast
• Queryless, Guided Troubleshooting
• No Tribal Knowledge Required

Automatically Surface What’s Relevant—and What’s Not

You can launch DDx from wherever you are in Chronosphere. Get an alert or see something off in a chart, just “DDx It.” It automatically analyzes all available dimensions in your metrics or traces to highlight what changed - and what didn’t - to help you quickly zero in on the root cause without sifting through noise.

From Metrics to Traces, DDx Leads you Straight to the “Why.”

Whether you’re investigating high-level metric anomalies or tracing a performance issue across services, DDx gives you a consistent, guided workflow to generate and test hypotheses to uncover the cause without complex queries or tribal knowledge about the system.

Think Like an Expert—Even if You’re New to the System.

DDx takes effective investigation techniques used by the most experienced engineers and automates it. Immediately spot what’s relevant, what changed, and where to go next—even without years of system familiarity.

DDx for Traces

Find What’s Slow—or Broken—Fast

• Unexpected error? DDx it! One click and DDx automatically analyzes relevant spans and attributes to show you what changed
• Skip the guesswork - Guided exploration enables rapid hypothesis testing. Quickly understand why your system is struggling.
• Built for you. Yes you! - Everyone on the team can now use traces to troubleshoot - regardless of system knowledge.

DDx for Metrics

Faster Metric Anomaly Analysis - Simpler Dashboards

• See something weird? DDx it! Automatic correlation across all metric dimensions shows you what changed—instantly
• Less guesswork, more answers - Smart insights + a queryless workflow = enable faster hypothesis testing to get the root cause faster
• No more blind spots - Reveal hidden dimensions in simplified metrics like Recording Rules
• Find Your Metric Monitoring Zen - Ditch cluttered dashboards and noisy alerts. Limit the details and the required upkeep. When you need to dive deep, DDx has your back

Explore the Power of DDx